Managed IT Support Service
IT Essentials is for small to medium-sized businesses looking for a comprehensive managed IT support service to simplify IT operations, improve security, and boost performance. Our service provides you with a secure network (on-premises, hybrid, or in the cloud) paired with responsive end-user IT support. With IT Essentials, you will maximize your IT dollars and relieve your organization of day-to-day IT burdens so you can focus on what’s most important—growing your business.
IT Essentials offers:
- Knowledgeable team of technologists who will take care of IT today while proactively planning for tomorrow.
- Expert Help Desk support to manage all end-user requests that keeps your employees productive.
- Consistent, proactive network administration to ensure any network issues are caught and addressed.
- Superior network security foundation with multiple protection technologies including:
- Cloud-based email protection and spam filtering,
- Managed antivirus for all Windows workstations and servers,
- Managed security patching for all Windows workstations and servers, and
- Vulnerability scans to identify and minimize cyberattack risks.
- Industry-leading issue response service level agreement (SLA).
- 24×7 network monitoring to proactively stay on top of network health.
- Predictable IT budgeting at a per-user, per-month rate.