Focused on business productivity and security.
IT Essentials is for small to medium-sized businesses (SMB) looking to outsource IT operations, reduce IT risks, improve security, and boost performance. Our team has deep technical expertise to efficiently and proactively support and maintain healthy IT environments whether on-premises, hybrid, or in the cloud. Your business will benefit from responsive end-user support, addressing IT related issues no matter where your employees work. IT Essentials relieves you of daily IT burdens and keeps you on top of the latest technologies so you take on new opportunities and achieve your business’s growth goals.
IT Essentials offers:
- Knowledgeable team of business and technical professionals who will take care of IT today while proactively planning for tomorrow.
- Expert Help Desk support to manage all end-user requests to keep your employees productive.
- Consistent, proactive network administration to ensure any network issues are caught and addressed.
- Advanced network security foundation with multiple protection technologies including:
- Email security and spam filtering,
- Managed antivirus for all Windows workstations and servers,
- Managed security patching for all Windows workstations and servers, and
- Vulnerability scans to identify and minimize cyberattack risks.
- Industry-leading issue response service level agreement (SLA).
- 24×7 network monitoring to proactively stay on top of network health.
- Predictable per-user, per-month subscription rate that is scalable.